Complaint Management System

Complaint Management System (CMS) is a product by name Focus which has been developed for a Irish company VigiSoft.
  • Product built on European standards of complaint management.
  • Capabilities to capture adverse events, issues, non conformance or product complaints.
  • Work flow based system to capture complete life cycle of issues.
  • Role based information security.
  • Concurrency control with transaction locking mechanism.
  • Staging of transactions before committing them to work flow.
  • Shortcut context menus for user friendly execution.
  • Statutory reporting.
Copyright @ Agile InfoSystems Pvt Ltd. All rights reserved.